1. Commitment to Privacy
We will regularly assess this policy against new technologies, business practices, and our customers' needs to ensure that you are informed to make choices about how to share and secure your personal data. If you have questions about this privacy statement, Jordana’s information practices, or your dealings with Jordana, please contact us at 1-800-726-4147 or Regulatory Department, 2035 East 49th Street, Vernon, California 90058 or email us at legal@Jordanacosmetics.com.
2. Collection Of Your Information
Personally Identifiable Information
Jordana may collect personally identifiable information about you including without limitation your name, address, telephone number, and e-mail address. If you choose to correspond with us through email, we may retain the content of your email messages, together with your email address, and our responses.
Website Use Information
3. Use Of Your Information
Broadly speaking, we use personally identifiable information for the purpose for which you provided it. Jordana uses your name and address information only to fulfill customer needs, such as order fulfillment, billing, and delivery. If you send us an email, we may use your email address and other information you submit to provide customer service to you.
We may also use your personally identifiable information or Automatic Data to administer our internal business activities, such as to design and arrange our website in the most user-friendly manner and to continually improve our website to better meet the needs of our customers and prospective customers, to better understand visitors to our website, to manage your account, to provide customer service, or to make available other products and services to our customers and prospective customers.
If you choose to receive email from Jordana, we may use your personally identifiable information to send you information and updates about Jordana cosmetic products, tips, and giveaways, as well as changes to our Website, new services, and special offers we think you will find valuable. We will do this only with your permission if you have opted into our newsletter list.
You may notify us at any time of your desire not to receive these communications, or Opt Out, by clicking on a response box when you receive such an offer or by emailing your request to unsubscribe to: unsub@Jordanacosmetics.com">unsub@Jordanacosmetics.com.
4. Disclosure Of Your Information
No Sale of Your Information
We are not in the business of selling your personally identifiable information. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your personally identifiable information to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer, or share your personally identifiable information with certain third parties without further notice to you, as set forth below.
Sharing Information With Parent Companies, Subsidiaries, And Affiliates
Sharing Information With Successors
Sharing Information With Agents, Consultants, and Related Third Parties
We, like many businesses, sometimes engage other companies to perform certain business-related functions. These companies include our marketing agencies, database service providers, backup and disaster recovery service providers, email service providers, payment processors, and others. When we engage another company to perform such functions, we may provide it with personally identifiable information, Automatic Data, or aggregate information about our customers, sales, website traffic patterns, and related website information, in connection with its performance of such functions. However, Jordana does not collect or store credit card information or internet protocol addresses directly; rather, we employ a third party payment processor who may collect, store, and use such information. We take measures to select product or service providers that are responsible and afford privacy protections to their customers, such as those that comply with the Payment Card Industry Data Security Standards. However, we cannot make any representations about the practices and policies of these companies.
Sharing Information with Strategic Partners
We may enter into strategic marketing alliances or partnerships with third parties for the purpose of providing you information regarding products and services that we think will be of interest to you. In these circumstances, Jordana may communicate with you on behalf of a strategic partner,but strategic partners will not be given access to your personal information. In connection with strategic marketing alliances or partnerships, we will retain all ownership rights to the information, and we will not share your personal information.
Sharing Information Through Social Media
Legally Compelled Disclosure of Information
We may disclose your personally identifiable information if required to do so by law (including without limitation, responding to a subpoena or request from law enforcement, a court, or a government agency) or in the good faith belief that such action is necessary (a) to comply with a legal obligation; (b) to protect or defend our rights, interests or property or that of third parties; (c) to prevent or investigate possible wrongdoing in connection with our website; (d) to act in urgent circumstances to protect the personal safety of users of our website or the public; or (e) to protect against legal liability.
5. Your Choices About Use and Disclosure Of Your Information
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used.
You may choose to limit the personally identifiable information you submit by merely browsing our website without providing your name or other information. If you do so, you may not be able to use certain functionality of our website. To open an account, for example, you must provide your name and email address.
6. Information Security
Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. When you place an order through our website, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. Our business practices also limit employee access to personally identifiable information and limit the use and disclosure of such information to authorized persons, processes, and transactions.
Storage of Your Information
Accessing and Correcting Your Information
If you have registered for an account on our website, you may access and update some of your personally identifiable information being stored by us by logging in and visiting the My Account page. You may also request access to all of your personally identifiable information that we collect online and maintain in our database by emailing us at legal@Jordanacosmetics.com. If you have not registered for an account on our website, you may create one by signing up, which will give you access to update some of your personally identifiable information directly. We will take reasonable steps to respond to requests relating to personally identifiable information within thirty (30) days, however, to the extent lawful, we may reject requests that we find to be unreasonable (i.e., require disproportionate efforts or material changes to our information systems), impractical, or abusive (i.e., repetitive requests, requests made in bad faith, requests that would compromise third party information).
We may retain your personally identifiable information as long as you continue to use our website. You may close your account by contacting us. However, we may retain personally identifiable information for an additional period as is permitted or required under applicable laws. Even if we delete your personally identifiable information, it may persist on backup or archival media for an additional period of time.
Evaluation of Information Protection Practices
7. Cookies Web Logs, And Similar Technologies
Third Party Links
Aggregated Personal Data
10. International Privacy Laws
12. Dispute Resolution
If you have a complaint about Jordana’s privacy practices, you should write to us at Regulatory Department, 2035 East 49th Street, Vernon, California 90058 or email us at legal@Jordanacosmetics.com. We will take reasonable steps to work with you to attempt to resolve your complaint.
13. Acceptance Of These Terms
1. Incorporation By Reference
3. What are cookies?
A cookie is a piece of information that is placed on your web browser when you access and/or use our website that stores text and can later be read back by our website or third parties. Cookies are used to recognize your browser and you as a unique visitor to our website. Cookies can remember what information a user accesses on one webpage to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related webpages. This makes it easier for a user to move from one webpage to another and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
4. How can I manage cookies?
Cookies may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue on your browser until they are affirmatively deleted). You can manage cookies through your web browser's option settings and through those settings you may be able (a) to receive notifications when you are receiving new cookies; (b) to disable cookies; or (c) to delete cookies. Please refer to your web browser's help section for information on how to do this.
5. What does Jordana use these technologies for?
We use these technologies to monitor our website and to analyze how you use our website. We may place cookies that allow us to measure the time of your requests to our servers and our responses, to test new features, to record statistics about site usage, to track your activities on our website, and to track the places from which you come to our website. We may also use third party cookies to collect information about visitor behavior on our website for these Performance/Analytics purposes.
We use these technologies to allow us to provide certain functionality on our website and to remember your preferences. For instance, cookies allow Jordana to track your order history and returns, to auto-populate shipping and billing addresses, and to give you access to features such as a “Wish List.”
Advertising (including behavioral/interest based advertising)
In the future, we may use these technologies to deliver focused online banner advertisements to you both on and off our website. By using these technologies, we hope to better tailor these advertisements to your interests. Sometimes this is called online behavioral, interest based or retargeted advertising. Many of the third party technologies that enable this advertising participate in voluntary frameworks that allow you to opt-out of it.
Such third party service providers include Adroll, Rubicon, Google, Media Math, Perfect Audience, Quantcast, Retargeter, and Yahoo! among other. You can control your preferences directly with each such third party service provider.
6. Does anybody else use these technologies on your services?
Most of the cookies and other technologies described above on our website are set by us (aka first party cookies) or are used in connection with our website and set by third party service providers at our direction ("Third Party Cookies"). We may use Third Party Cookies with respect to each of the uses set forth above.