We are confident you will enjoy your merchandise from Jordana Cosmetics. Our goal is 100% customer satisfaction and if for any reason you are not completely satisfied with your order, PLEASE CALL OUR CUSTOMER SERVICE CENTER 1-800-726-4147.
Customers can return products up to 30 days after the purchase date. After that 30 day window, no refunds or exchanges will be given.
Only items purchased on our website can be returned to Jordana Cosmetics Online.
Please send your return by UPS, Fed Ex or insured Parcel Post for your protection and to insure prompt delivery.
JORDANA COSMETICS Online Returns
2035 E 49th Street
Los Angeles, CA 90058
If your package was damaged in shipment by the carrier, save the box and the merchandise, and notify us immediately at 1-800-726-4147.
The carrier will inspect and pick up the damaged package and the damaged items will be replaced.